Customer Service

 

1.Please explain "14kt gold filled"

Gold filled wire is not plated. 14K gold filled wire is a professional jewelers grade wire. It will not tarnish, crack, chip, peel, or turn your skin green. Under normal circumstances it will last an entire lifetime and is safe for most people with sensitive skin who can wear solid 14 karat gold jewelry. It is a tube of solid 14K gold that is then filled with jeweler's brass. There is 100 times more gold in gold filled than in gold plate wire.

2.What shipping methods do you use?

USPS (United States Postal Service) priority mail ( 3-5 days business days)$5 flat rate

On island, items will be delivered at no cost.

3.What is the return policy?

All items may be exchanged for products of equal or lesser value as long as they are returned in original condition within 10 days of purchase. Ghetto Couture is not responsible for shells/stones/parts that might break from overuse/mistreatment/natural deterioration. Items are not returnable without an exchange.

4.Gift Certificates?

Gift Certificates are available upon request, redeemable directly from ghettocouturehawaii.com by filling out the contact form under "contact us".

5.Is this jewelry really handmade in Hawaii?

Every piece is handmade right here in Kona on the Big Island of Hawaii.